This policy has been established to help us serve you better.

It is necessary for us to make appointments in order to see our patients as efficiently as possible. No-shows and late-cancellations cause problems that go beyond the financial impact on our practice. When an appointment is made, it takes an available time slot away from another patient. No-shows and late-cancellations delay the delivery of healthcare to other patients. 

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A "no-show" is missing a scheduled appointment. A "late-cancellation" is canceling an appointment without calling us to cancel within 24-hours of a standard appointment or 48 hours in advance of a procedure.

We understand that situations such as medical emergencies occasionally arise. These situations will be considered on a case by case basis. 

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A charge of $75 will be assessed for each no-show or late cancellation for a standard office visit appointment if an appointment is missed or less than 24 hours notice is given.

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A charge of $150 will be assessed for each no-show or late cancellation for procedure appointments if an appointment is missed or less than 48 hours notice is given. 

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Please understand that insurance companies consider this charge to be entirely the patient's responsibility. 

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